Online Student Complaint Procedure

Richland Community College is committed to serving all students efficiently and fairly. The College has a process in place to facilitate positive resolutions to student concerns.

If you have a concern about your online course and would like to discuss it or get information about the Student Grievance Policy and/or Procedures, please contact the Vice President of Academic Services using one of the following methods:

If you are an online student and feel that your complaint has not been satisfactorily resolved through the Student Grievance Policy and Procedure, Illinois participates in the State Authorization Reciprocity Agreement (SARA).  Students from SARA states may file a complaint with the Illinois Community College Board.

If you are an out of state student you may file a complaint with the state in which you reside.  Click here to view a list of contacts by state.

 

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Richland Community College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs. The following person(s) has been designated to handle inquiries regarding the nondiscrimination policies:
Alex Berry, Title IX Coordinator at phone 217-875-7211 EX 6314
Leanne Brooks, 504 Coordinator, at phone 217-875-7211 EX 6362
For further information on notice of nondiscrimination, visit http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm for the address and phone number of the office that serves your area, or call 1-800-421-3481.