Academic Quality Improvement Program (AQIP) At Richland Community College
Richland Community College is proud to be a participating institution in the Academic Quality Improvement Program (AQIP) since 2001. AQIP is one of three processes through which an organization can maintain its accredited status with The Higher Learning Commission (HLC). AQIP’s goal is to infuse the principles and benefits of continuous improvement into the culture of colleges and universities in order to assure and advance the quality of higher education. AQIP allows an organization to demonstrate that it meets HLC’s Criteria for Accreditation and other expectations through processes that align with the ongoing activities that characterize organizations striving continuously to improve their performance. These expectations are driven by AQIP's adopted Principles of High Performing Organizations. By sharing both its improvement activities and their results through AQIP, an organization develops the structure and systems essential to achieving the distinctive higher education mission it has set for itself — and the evidence to enable the Commission to reaffirm accreditation.
Three questions asked by AQIP and help guide our work are:
1. Are you doing the right things?
2. Are you doing them efficiently and effectively?
3. How do you know?
Quality improvement principles and processes guide AQIP. Improvement activities at the institution are driven from participation in the following structured AQIP goal-setting, networking, and accountability activities:
Action Projects
Action Projects are innovative quality improvement initiatives sponsored by the College. Three to four projects are committed to annually and at least one Action Project must address "Helping Students Learn."
Quality Council adopted four Action Projects in October 2013:
• Using Data for Improved Institutional Planning - Program Review
• Assessment of Cross Disciplinary Outcomes
• Advancing the Completion Agenda
• Institutionalizing the Balanced Scorecard
Action Project Progress Reports
Annual progress reports, submitted to the HLC each September, include: 1) progress made, based on timelines, goals and measures; 2) problems and challenges encountered; and 3) outstanding successes and discoveries made.
Systems Portfolio
The Systems Portfolio documents evidence that RCC continues to meet The Higher Learning Commission's five Criteria for Accreditation through an institutional overview of processes, results, and improvement in nine categories.
Systems Appraisal
The Systems Appraisal provides feedback from an expert, objective, third-party of RCC's strengths and opportunities for improvement in each of the nine categories as well as institutionally.
Strategy Forum
The Strategy Forum is a 3-day, intensive workshop with its goal to help institutions align Systems Appraisal feedback with institutional priorities and goals.
Quality Checkup
The Quality Checkup is a team of trained evaluators conduct a 2-3 day visit to:
- Focus on progress since the Systems Appraisal;
- Explore what the institutions is doing to improve processes, results, etc.; and
- Help the institution discover where to focus its energies.
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The Quality Checkup Visit starts with submission of the following documents:
- Federal Compliance Report - Verifies compliance with Department of Education and other federal agencies requirements.
- Quality Summary Report - Provides an overview of the current quality improvement program as well as an overview of the changes since the submission of the Systems Portfolio in relation to key strengths and opportunities. Concerns regarding HLC's Criteria for Accreditation are also addressed.
Key Continuous Improvement Objectives
Student Cross Disciplinary Outcomes
- Effective Communication
- Critical and Creative Thinking
- Technology Proficiency
- Professional Integrity
Evidence-Based Decision-Making
- Using data for improvement
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Strategy Forum Team work
- Implementing a framework for Evidence-Based Decision-Making
Documenting and Communicating Improvements
- Committees: Institutional Effectiveness, Quality Council, Employee Relations & Development, Academic Standards, Knowledge Management Team
- Continuous Improvement Process (CIP) Teams, Student Learning Outcomes Assessment
- www.richland.edu/effectiveness
- myRichland Institutional Effectiveness
Commitment to a Quality Education to Serve Our Students
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Four prongs of a comprehensive community college:
- Accessibility
- Affordability
- Opportunity
- Completion
More information:
- AQIP Timeline
- AQIP Frequently Asked Questions and Answers
- Principles of High Performing Organizations
- HLC Annual Conference
Additional Documents:
- Systems Portfolio – 2009
- Systems Appraisal – 2009
AQIP Liaison: Gianina Baker
Office Location: S145A
Telephone: (217) 875-7211 ext. 258
gbaker@richland.edu
