The following courses are offered through the Leadership Excellence for the Advancement of Professionals (LEAP) program.
- Download the entire Fairview Park Plaza Schedule for Spring 2009
- Green Sustainable
- Dale Carnegie Seminars
- Management Development Seminars
- Council of Residential Specialists
Green Sustainable
The Illinois Sustainable Technology Center (ISTC), a division University of Illinois, is providing a series of informative workshops on how an organization can become more “green” to protect the environment and save money.
Ways to Green Your Home
Learn how to save money on your energy bills and make your home more green. This workshop will cover the basics of home energy efficiency, buying with the environment in mind, greener cleaning, and others ways to make your life more environmentally friendly.
Date: Monday, March 16, 2009
Time: 6:00-8:00 p.m.
Room: Fairview Park Plaza
Cost: $45.00
Date: Thursday, April 2, 2009
Time: 6:00-8:00 p.m.
Room: Fairview Park Plaza
Cost: $45.00
Go Green & Save Money
Save money and improve your organization’s environmental performance through green business practices. Specific topics include: greening the office, green purchasing, activity based cost accounting, greening the supply chain, recycling, and green cleaning/janitorial practices. Energy efficiency opportunities associated with common office functions, such as heating/air conditioning, electronic devices, appliances and lighting.
Date: Monday, March 30, 2009
Time: 8:00 a.m. - 12:00 p.m.
Room: Fairview Park Plaza
Cost: $90.00
Green Industrial Performance through Waste Minimization
Improve your industrial competitiveness through better materials use. Participants will learn how to identify process losses and potential efficiency improvements in packaging, industrial parts and facilities cleaning, fluids purification, water use minimization and purification and construction activities. Specific topics include best practices and technologies to improve performance through waste minimization, pollution prevention, recycling, green process development, activity based cost accounting and improving the value of by-products.
Date: Tuesday, May 12, 2009
Time: 8:00 a.m. - 12:00 p.m.
Room: Fairview Park Plaza
Cost: $90.00
Dale Carnegie Seminars
Suggestive Selling/Outstanding Customer Service
Date: Tuesday, March 31, 2009
Time: 8:00 a.m. – 4:30 p.m.
Room: Fairview Park Plaza
Cost: $240
Participants will:
- Learn the foundation of creating a customer service culture and understanding expectations. Learn what it takes to go the extra mile and become a customer advocate.
- Learn how cross and up selling creates higher value for you and your customers. People feel more comfortable selling when they understand how to show added value and how to ask the right questions.
- Learn how suggestive selling is a powerful tool for incrementally increasing sales. Learn why customers are grateful for your suggestions and how it builds trust.
- Learn to be responsible for recognizing selling opportunities in customer service. Learn how this can build a satisfied customer base and build additional business for you organization.
High Performance Team Member Engagement
Date: Tuesday, April 21, 2009
Time: 8:00 a.m. - 4:30 p.m.
Room: Fairview Park Plaza
Cost: $240.00
Participants will:
- Learn how to recognize behaviors that disrupt team effectiveness.
- Learn to commit to principles for maintaining productive team relationships.
- Learn how to follow a behavior change process for difficult members.
- Learn to identify opportunities for collaborative solutions
- Learn to enlist the skills and abilities of others to provide support and direction.
- Learn to build a collaborative environment through shared values.
Presenting with Impact
Date: Thursday, May 28, 2009
Time: 8:00 a.m. - 4:30 p.m.
Room: Fairview Park Plaza
Cost: $240.00
Participants will:
- Learn how to research and understand your audience.
- Learn to speak with confidence and clarity.
- Learn how to hold the attention of your audience.
- Learn to use your enthusiasm to put the audience on your side.
- Learn techniques to surprise and convince your audience.
- Learn to present like a professional in no time at all.
Management Development Seminars
Time to Dust Off Your Resume
Session I
Date: Thursday, April 2, 2009
Time: 8:30 a.m. - 12:00 p.m.
Room: Fairview Park Plaza
Instructor: Ellen R. Hearn
Cost: $99.00
Session II
Date: Thursday, April 2, 2009
Time: 5:30 - 9:00 p.m.
Room: Fairview Park Plaza
Instructor: Ellen R. Hearn
Cost: $99.00
Are you at risk of being laid off, or has it already occurred? Have you created a resume, but you are not being invited for the interview? Use the expertise of a seasoned HR and career transition professional to learn what you can do to ensure your resume is crafted to market your skills successfully. Class will include a review of key components of a Chronological and Functional resumes. Bring a current copy of your resume for a personal review and recommendations. All participants will also have an opportunity for a final review once you have re-crafted your resume with the material learned.
Work Search Techniques
Date: Thursday, April 16, 2009
Time: 8:30 a.m. - 11:30 a.m.
Room: Fairview Park Plaza
Instructor: Ellen R. Hearn
Cost: $99.00
What methods are you using to land your next position? Are you searching the net? Watching the want ads? Did you realize that the majority of positions are filled without ever being advertised? Do you know how to build a network and use it to reach the decision makers? Learn how to build and utilize your network to uncover valuable information to enhance your search success.
Interviewing Techniques
Date: Thursday, April 23, 2009
Time: 8:30 a.m. - 11:30 a.m.
Room: Fairview Park Plaza
Instructor: Ellen R. Hearn
Cost: $99.00
How long has it been since you have been on an interview? Are you familiar with the behavioral interview technique? Don't be caught unprepared. A seasoned HR and career transitioning professional will guide you through the interview process and provide you with methods to anticipate the questions an prepare your answers. You will also have an opportunity to practice answering interview questions in a "safe" environment. With practice you can be confident in the interview, manage difficult messages positively and demonstrate your value to a prospective employer.
Annual Employee Awareness Program
Date: Thursday, June 11, 2009
Time: 8 a.m. - Noon
Room: Fairview Park Plaza
Instructor: Ellen R. Hearn
Cost: $120.00
Whether they are regulated or simply good businesses practice, there are several things employees should be reminded about annually. This session can serve as that training for your company employees; train the managers, supervisors and executives of what they should be covering annually, or train-the-trainer. Topics to be covered that are typical for all organizations are: Sexual Harassment, Discrimination, and Violence in the Workplace, Safety, Hazard Communication, Exposure Control, Emergency Evacuation, and Disaster Protection.
Maximizing Your Potential
Date: Thursday, May 14, 2009
Time: 8 a.m. - Noon
Room: Fairview Park Plaza
Instructor: Ellen R. Hearn
Cost: $120.00
While it may be common sense, some of these skills are not commonly used. Learn what you can do differently and as a result begin to establish stronger working relationships. Also learn what you may be currently doing quite innocently that is sabatoging the trust and respect of others. Use the correct approaches and you will find that work can indeed be more fun, more rewarding and less stressful.
Council of Residential Specialists
CRS 204 - Creating Wealth Through residential Real Estate Investments
Dates: Thursday and Friday, March 26 & 27, 2009
Time: 8 a.m. - 4:30 p.m.
Cost: $325.00
This high-energy course explores another way to generate sales that has been overlooked. The results can be life changing. This class is a must for any real estate professional looking to create wealth through residential real estate investment.
